Terms and Conditions

Acceptance of Terms of Usage

ColorCopiesUSA.com and our organization as a whole (Mark V Printing LLC) operates with the premise of providing quality and affordable customer service, products and services to its clients. The policies and terms cover the use of the ColorCopiesUSA.com and Colorprinting.ColorcopiesUSA.com websites and all the business relationship thereafter regardless of how the communications occur ("Our Website" or "Our Company"). Our clients, buyers and placing orders are identified as “Our Client” By accessing any page of our website you understand and agree to be bound by the policies and terms. Any orders placed by other methods such as phone, email or snail mail are subject to this policies and terms as well.

ColorCopiesUSA.com reserves the right to make changes to this website and to update or change these Terms of Usage at any time without prior notice. It is your responsibility to periodically review the Terms of Usage each time you access this Site.

Through these terms of  use, you are also agreeing that we may provide all legal communications and notices to you electronically by posting them on our website or by sending an e-mail to the e-mail address that you provided to us when you registered your account at our website. You may withdraw your consent to receive communications from us electronically by contacting customer care. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account.

Copyright Policy

We respect the intellectual property of others. By using our website you are indicating that you have full rights to use the copy, design and images in your piece without infringing intellectual property rights of third parties. In other words, you are not infringing the intellectual property rights of third parties. You are acknowledging that the materials that you provide as well as the indications that you instruct might not bear specific copyright notices but are most likely still protected by copyright law. Absence of such notice does not necessarily assure you the right to reproduce. You agree to be the legally responsible person/company if any violation of property rights was ordered from your end. You agree to indemnify and hold ColorCopiesUSA.com, Mark V Printing LLC and our affiliates, officers, business partners, agents or employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of content you submit or transmit through Our Website.

Intellectual Property Policy

When our company is hired to produce artwork or video or websites or any other form of digital output, Our Client is entitled to the final product or service that Our Company has been hired to provide. Unless there is a previous written agreement as of the terms under which Our Company will provide to Our Client the source files used in the creative process, source files, images nor any block of items used during the creative phase will be released as part of the delivery of the job. The delivery will be limited to the final piece ordered. ColorCopiesUSA.com remains the owner of the creative piece unless a specific agreement in writing has been reached.

Limited Responsibility

Our Company is responsible exclusively for the service and/or print job ordered. We are not responsible in any way or form for any damages or claims or expenses incurred by you (the Buyer) or your business, caused by receiving printed materials or services which are defective or incomplete or which you receive later than the estimated delivery date when the delivery service is handled by a third party courier, or if the goods or services do not comply to your expectations.

Color Guarantee

Our Company’s offered products, and those published in our websites, social media outlets and online advertising correspond to products where we do not offer any sort of color matching expectation. Our Company will not guarantee that a certain printed finished piece will look exactly or close to a previous run by our or other company. Our products or services cannot be compared to what you have seen come out of your office/home/store ink jet or laser printer or computer monitor or any other professional printing provider. Our processes are designed to produce visually acceptable output, and subsequent runs of the same product could result, in a color variation, which is to be accepted by the buyer unless strictly instructed in a custom order process. Notes related to colors shared by the buyer during an online order do not become part of the order. If the color is critical, a custom order has to be placed for us to take care of that specific request.

Different printing companies can produce with their equipment printed output that vary significantly one from another, therefore the client cannot expect color matches of any kind. Our Company follows the best practices in the industry. We keep our production workflow and equipment calibrated and in good shape at all times. Comparisons of a printed piece to digital versions as viewed on computer monitors, tablets or smart phones are not relevant and will not be accepted as the expression of an expected results by the Buyer.

Color matching service: Jobs that require color matching must be ordered as custom orders and will be custom priced accordingly.

Services

Our Company reserves the right to provide or refuse service to any customer, individual or corporation, whether the orders are placed in person or through any of our electronic and online platforms without any justification. Our company won't be liable for declining service nor we are required to provide a reason for refusal of service.

 Our prices, products, product descriptions, delivery terms and any other term regarding the information found in writing or verbal within our Company's brick and mortar or online presence can be changed, discontinued or manipulated in any shape or form without previous notice and without acceptance of the Buyer required

Cancellation and Correction of Artwork -  Fee Policies

Cancellations of printed job orders: Our company does not resell pre-made shelf-stocked items, but custom products that include custom printing and custom operations. Buyers may cancel your order as long as our creative, service or production department has not started work on the project that the buyer is willing to cancel. Once our team has started to handle, produce and manage the order the Buyer has no longer the right to have an order cancelled or refunded under any circumstance. Orders for printed goods, placed through our online ordering system and paid in full are instantaneously moved to our production queue making it unlikely that the order could be cancelled.

Should the Buyer  / Client wish to cancel an order, the client should send an email to mycopies@colorcopiesusa.com requesting so and, immediately, call us at 1-877-421-0668 during regular business hours. In addition the Buyer might go to ordering platform and under their account request the cancellation, but the messages provided by the platform are not recognized as a business transaction until a formal communication with our Customer Care team has been established as described above. None of those actions guarantees that the order will still be at a stage that can still be cancelled though.

Proofs

Proofs are representations of the product order prior to the actual production taking place. On most of the products and services that we provide a proof won't be made with the same equipment or conditions as the final production. A proof is not a final product. It is, as said, a representation meant to review copy, colors, shapes, convenience of use, etc. Most of the production mechanisms utilize inks, varnishes and processes whose results cannot be reproduced in a digitally-submitted proof, nor on a printed proof.

When a proof is requested by the Buyer, if the Buyer finds the proof unacceptable due to issues with the artwork that the buyer himself provided, we will accept one instance where free-of-charge, our Company will accept to receive a replacement file from the buyer at no additional charge and present the buyer with a new proof. Further replacements of files or documents might carry setup charges to be discussed with the client.

If the proofs that Our Client requests are part of the work that the buyer hired ColorCopiesUSA to create, including but not limited to artwork for print, website design, video manipulation, creative work of any style, there will be up to 2 instances of corrections included before additional creative fees are assessed. At the time of hiring the creative/mechanical services of ColorCopiesUSA, the buyer  must submit a document with guidelines, specifications and any graphic materials that the client is expecting to be used in the creative process.A formal request for acceptance of additional charges will be made either by phone or email.
Cancellation of an Order for Creative Work: When Our Client hires us for creative work, he/she should submit full copy, images and other specifics related to the project. Should that not happen, additional fees will be necessary, and Our Company will not take responsibility for errors in the copy or graphics. Should Our Company have started work on project and Our Client decided to cancel de project once production has started, Our Company wil assess the status of progress of the project and charge accordingly. Minimum charge is for one hour of creative service rated at $175.00 per hour (One hundred and seventy five dollars per hour) Additional Fees: Corrections and/or design work may be subject to additional fees. Of course, there is never a charge for any corrections needed as a result of any errors that our creative team introduced in preparing your proof.

Approval of proofs and the consequences on the job: Once a proof is approved by the buyer and the buyer issues a verbal or written athorization to proceed with whichever following steps are necessary to complete the order placed, ColorCopiesUSA won't be liable for any errors that the client might have not observed at the time of approving the proof and authorizing the process to move forward. Our company does not carry any responsibility in the proof reading, date checking, accuracy of information made available in the document that the buyer orders. Even if gross typos were made by our creative team but nevertheless, approved by the buyer, the buyer carries at that point the respoinsibility of the approval and the undesirable consequences.

Returns and Refunds

All of the work that Our Company produces is custom-made entirely to your specifications, therefore ColorCopiesUSA.com won’t accept returns of printed jobs in exchange for a full or partial refund due to convenience/personal/business reasons. Jobs that involve creative work cannot be returned at all. There are guidelines above that indicate how to handle creative work's cost.  When a client files a complaint for a printed product that Our Company provided, Our Company will make the determination on whether or not the complaint is reasonable and justifiable. Our Company will decide based on the facts if the complaint will be accepted. Should the complaint be considered valid,

Our Company will determine in that case if it will reprint a job or issue a refund. The quality of the artwork submitted has a big impact on the final results, therefore every single part of the order has to be evaluated. In case of acknowledged and verified damaged or lost orders by FEDEX ,UPS, or other transportation companies, Our Company will reprint those orders. In case of a claim, we reserve the right to have the buyer return the original order, at our cost, before reprinting or refunding a specific order. We won't take complaints or claims past 10 (ten) days from job pick up or shipping delivery.

We will not replace the order if it is determined by us that the order was misused or mishandle by the buyer or part of the order was used by the buyer and part of the order is being returned

General

All the terms and conditions and/or any transactions occuring online at www.colorcopiesusa.com or by phone are subject to the laws of the State of Florida.  ColorCopiesUSA.com is not responsible for the delay and/or damages resulting from Machinery Breakdown, Acts of God, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, and embargo.   The tools available on colorcopiesusa.com to create document is the property of ColorCopiesUSA.com and its affiliated companies.  The Buyer’s order shall be deemed an acceptance of the Seller's terms.  The Terms and conditions shall in all respects be governed by STATE OF FLORIDA law. 

When our company is hired to produce artwork or video or websites or any other form of digital output, Our Client is entitled to the final product or service that Our Company has been hired to provide. Unless there is a previous written agreement as of the terms under which Our Company will provide to Our Client the source files used in the creative process, source files, images nor any block of items used during the creative phase will be released as part of the delivery of the job. The delivery will be limited to the final piece ordered. ColorCopiesUSA.com remains the owner of the creative piece unless a specific agreement in writing has been reached

Reservations

All orders are subject to acceptance by ColorCopiesUSA.com. We reserve the right to reject any order at any time without recourse. We also reserve the right to change the price at any time even after we receive the order.

Credit Card - Payments for Work Ordered

If the Buyer's credit card is declined, or if any payment made through any accepted payment method is declined or rejected ColorCopiesUSA.com will not process the Buyer’s order. If the order is shipped and should the Buyer's account become delinquent, Buyer agrees to pay a monthly finance charge of 10% (annual percentage rate of 32%) on the unpaid balance. If an account goes beyond the payment term's due date, unless specific arrangements are made, future purchases will require advance payment. In the event that ColorCopiesUSA.com must commence legal action to enforce any terms of this agreement, the Buyer agrees to pay reasonable legal fees and costs.

Warranty

ColorCopiesUSA.com neither makes any explicit warranty nor imply or accepts any responsibility other than possible replacement of the products that Buyer is buying.  ColorCopiesUSA.com may but does not guarantee the replacement of the defective product, or credit the amount of the purchase price. 

Shipping

Shipping terms are F.O.B. Oakland Park, FL.  ColorCopiesUSA.com will arrange for shipping with the carrier on behalf of the buyer.  The Buyer will be fully responsible for the shipping and handling cost.  ColorCopiesUSA.com will not be responsible for the delay in delivery, loss or damage of the order while the order is with the shipping carrier.
The buyer is responsible to pay if necessary any applicable taxes, custom fees or duties that could be assessed by shipping carriers, national or local governments. When the product ordered ship out of the USA, foreign governmnets might impose additional fees, customs or taxes all of which are not covered in your order with ColorCopiesUSA, therefore the buyer is should make the arrangements and provide payment for whichever fees are generated.

Limitation of Liability:

ColorCopiesUSA.com will not be liable in contract or in tort (including negligence) to the customer for incidental or consequential damages, arising out of or resulting from anybody’s performance or nonperformance of our obligations.  ColorCopiesUSA.com shall not be liable to anyone for any kind of financial losses, cost, expenses, damages and/or other economic damages.  The Buyer agrees that the Buyer will not hold ColorCopiesUSA.com responsible for any and all loss, cost, expense, and damages (including legal costs) on account of any and all manner of claims, demands, actions, and proceedings that may be instituted against ColorCopiesUSA.com and its affiliated company (S) on grounds alleging that the said work violates any copyrights, trademarks, service marks, or is scandalous, or invades any person's right to privacy or other personal rights.

Copy Rights of the Website, Content, etc

All of our websites www.colorcopiesusa.com, www.www.colorcopiesusa.com, www.m5p.net, Youtube channels and Social Media outlets  are the property of “ColorCopiesUSA.com” and Mark V Printing LLC. We will call them collectively WEBSITE. Permission is granted to download information but not to be repackaged, repurposed and not to be used commercially nor privately. Content on our site for support and eductation only. No alterations are authorized to be made. Reusing information, images or video from any of our platforms and using them commercially is against the rules and unotharized use will be protected by all lawful options. Downloading information, images or video from our platforms does not mean in any way that you have acquired ownership or rigths of free use of the materials downloaded from our Site. For further questions about the use of content, including our logo, please contact us at info@colorcopiesusa.com or call 1-877- 421-0668